Privacy Policy
Last Updated: July 26, 2025
Your Privacy Matters
ListingAI Pro is committed to protecting your personal information and being transparent about how we collect, use, and protect your data.
1. Information We Collect
Account Information:
- Email address and username: Via Replit authentication
- Profile information: You choose to provide
- Marketplace connections: eBay and other platform accounts
- Communication data: Support requests and feedback
Product Data:
- Images you upload for analysis
- Product descriptions and listing information
- Pricing research queries and results
- Listing performance metrics
AI Processing: Your data may be processed by third-party AI services (OpenAI, ElevenLabs) to provide intelligent features. We minimize data sharing and ensure processing is limited to service provision.
2. How We Use Your Information
Service Provision:
- AI-powered analysis: Image analysis and product categorization
- Content generation: Listings and descriptions
- Market research: Competitive pricing analysis
- Voice assistance: Natural language processing
Platform Improvement:
- Analytics to improve user experience
- Feature development based on usage patterns
- AI model training and enhancement
- Performance optimization and bug fixes
Data Sharing:
We never sell your personal data. Third-party AI processing is limited to service provision only. Voice commands are processed in real-time and not stored beyond the immediate session.
3. AI Limitations and Considerations
Technical Limitations:
- AI models may occasionally produce inaccurate or incomplete information
- Generated content reflects training data patterns and may contain biases
- Real-time market data accuracy depends on external API sources
- Voice recognition accuracy may vary based on audio quality and accents
User Guidelines:
- Always review AI-generated content before publishing
- Verify pricing recommendations against current market conditions
- Ensure product descriptions comply with marketplace policies
- Use AI suggestions as starting points, not final decisions
4. Data Processing and Privacy
What Data is Processed:
- Product images and descriptions for analysis
- Voice commands for natural language processing
- Market research queries and search terms
- User preferences and customization settings
Third-Party Processing:
Content submitted to AI services may be processed by third-party providers (OpenAI, ElevenLabs). These providers have their own privacy policies and data handling practices.
Data Retention: We minimize data retention and do not store AI processing data longer than necessary for service provision.
5. Consent and Control
User Consent:
- By using ListingAI Pro, you consent to AI processing of your data
- You can opt out of specific AI features through settings
- Voice features require explicit permission for microphone access
User Control:
- All AI suggestions can be modified or rejected
- Users maintain full control over published content
- AI assistance can be disabled for manual workflow preference
6. Continuous Improvement
Our AI systems are continuously updated and improved. We monitor performance, address biases, and enhance accuracy based on user feedback and technological advances.
Quality Assurance:
- Regular accuracy testing and validation
- Bias monitoring and mitigation efforts
- User feedback integration for improvement
- Compliance with AI ethics standards